Marc Stanford Photographer customer privacy notice

This privacy notice tells you what to expect us to do with your personal information.

  • Contact details

  • What information we collect, use, and why

  • Lawful bases and data protection rights

  • Where we get personal information from

  • How long we keep information

  • Who we share information with

  • How to complain

Contact details

Email

info@marcstanford.com

What information we collect, use, and why

We collect or use the following information to provide services and goods, including delivery:

  • Names and contact details

  • Addresses

  • Purchase or account history

We collect or use the following information for service updates or marketing purposes:

  • Names and contact details

  • Addresses

  • Marketing preferences

  • IP addresses

  • Website user journey information

Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information to provide services and goods are:

  • Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

Our lawful bases for collecting or using personal information for service updates or marketing purposes are:

  • Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Where we get personal information from

  • Directly from you

How long we keep information

For information on how long we keep personal information, see our retention schedule at marcstanford.com/privacy. Photographic Data will be retained for a minimum period of 5 years and indefinitely thereafter, reflecting the long-term commercial and archival nature of fine art photographic works.

Who we share information with

Others we share personal information with

  • Suppliers and service providers

Financial transactions are processed by Squarespace Payments. Print fulfilment orders are processed by WhiteWall, our print production partner. Data is shared with these providers only to the extent necessary to fulfil your order.

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

a. About cookies

a.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

a.2 Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

a.3 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

b. Cookies used by our service providers

b.1 Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

b.2 We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google's privacy policy is available at policies.google.com/privacy. Please note that Google Analytics data may be transferred outside the United Kingdom. Where such transfers occur, they are subject to appropriate safeguards in accordance with UK GDPR.

b.3 We use SquareSpace to host our website. You can view the privacy policy of this service provider at https://www.squarespace.com/privacy

c. Managing cookies

c.1 Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can, however, obtain up-to-date information about blocking and deleting cookies via these links:

(a) https://support.google.com/chrome/answer/95647 (Chrome)

(b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox)

(c) https://help.opera.com/en/latest/security-and-privacy/ (Opera)

(d) https://support.apple.com/en-gb/guide/safari/sfri11471/mac (Safari)

(e) https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge (Edge)

c.2 Blocking all cookies will have a negative impact upon the usability of many websites.

c.3 If you block cookies, you will not be able to use all the features on our website.